Privacy Policy

1. Data controller details

Company name: GENERACIÓ 1907 SL (hereinafter, the “Company” or the “Controller”).
Tax ID: [pending] Address: Plaça Major 9, 07460 Pollença, Illes Balears, Spain
Phone: (+34) 971 535 002
Email for data protection enquiries: info@pollensahotels.com

1.1. Applicable regulations

Our Privacy Policy has been designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights.
By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms set out herein.

The Company may modify this Privacy Policy to adapt it to new legislation, case law or interpretations by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy and General Terms and Conditions which, where applicable, may be established for specific products or services, if such access involves any special requirements regarding the protection of personal data.

1.2. Data Protection Officer

No Data Protection Officer has been appointed.

2. Purpose of personal data processing

The processing of your personal data serves the following purposes:

– To provide you with information related to the products and services offered by our company and detailed on this website.
– To carry out the contracting of our services through the acceptance of the corresponding quote/order and/or the signing of a commercial contract.
– To send you by email and/or post news and updates about our organisation, as well as updates to our product and service catalogue.

2.1. Data retention period

We will retain your personal data from the moment you give us your consent until you revoke it or request the limitation of processing. In such cases, we will keep your data blocked for the legally required periods.

3. Legal basis and data collected

The legal basis for the processing of your data is the express consent given through a positive and affirmative action (filling in the corresponding form and ticking the acceptance box for this policy) at the time of providing us with your personal data.

3.1. Consent to process your data

By filling in the forms, ticking the “I accept the Privacy Policy” box and clicking to send the data, or by sending emails to the Company through the accounts set up for this purpose, the User declares that they have read and expressly accepted this privacy policy, and gives their unequivocal and express consent to the processing of their personal data in accordance with the purposes indicated.

3.2. Categories of data

The data collected relates to the category of identifying data, which may include: Name and Surname, Telephone, Postal Address, Company, Email, as well as the IP address from which the data collection form is accessed.

4. Security measures

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Art. 32 of the GDPR EU 679/2016.

5. Data disclosure

No data transfers or international transfers of your data are foreseen, except those authorised by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires us to do so.

6. User rights

Any data subject has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defence of claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will cease to process the data, except for compelling legitimate grounds, or the exercise or defence of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or erasure, the right to request the restriction of its processing, the right to object to processing, the right to data portability and, likewise, to revoke the consent given. You also have the right to lodge a complaint with the Spanish Data Protection Agency.

6.1. How do I exercise my rights?

To exercise your rights, you must contact the Controller, requesting the corresponding form for the exercise of the chosen right. Optionally, you may contact the competent Supervisory Authority for additional information about your rights. The contact details for the exercise of your rights are phone (+34) 971 535 002 and email: info@pollensahotels.com. Please remember to enclose a copy of a document that allows us to identify you.

7. Consent for sending electronic communications

Likewise, and in accordance with the provisions of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services, by completing the data collection form and ticking the corresponding box “I accept the sending of electronic communications”, you are giving your express consent for us to send information about the Company to your email address, telephone, fax or other electronic means.